2013 IEEE International Conference on Grey Systems and Intelligent Services (GSIS'2013) focuses on current research on grey theory, systems, and rapidly advancing technologies in business improvement, business process automation, information management, and intelligent services. GSIS'2013 invites researchers to present current research findings and business experiences from the wide community which is now involved in Systems, Grey Systems, Knowledge management Systems, Grey Theory, Information Uncertainty, Management, Decision Making, Intelligence, Services.