Issues to be covered at the conference include, but are not limited to, the following areas in the travel, tourism and hospitality context:

Tourism Business and Technology

• ICT and Tourism Experience
• Augmented and Virtual Reality
• Platform Economy
• Website Design and Evaluation
• Digital Marketing and Social Media Strategies
• Digital Distribution and Social Selling
• Social Networking, Social Media and Social Inspiration
• Gaming and Gamification
• ICT Adoption and Value Creation
• E-strategy and eBusiness Models
• ICT for Innovation and Service Design
• Digital Nomads
• Consumer Behaviour in Digital Space
• Robotics and Automation in Travel and Hospitality

Governance, Sustainability and Education

• ICT for Regional Development and Sustainability
• Advanced Distribution Systems and Strategies, Dynamic Packaging
• ICT-enabled Partnership and Collaboration
• E-Learning, Life-long Learning and MOOCs
• E-Government and Public Policy in Tourism
• Digital Divide and Socio-economic Development
• Privacy and Internet Security
• Legal, Ethical and Social Aspects of ICT

Computer Science and Information Systems

• Big Data and Large-scale Systems
• Artificial Intelligence, Machine Learning and Deep Learning
• Data Mining, Analytics and Measurement
• Text and Concept Mining, Sentiment Analysis
• Recommender Systems and Personalization
• User Modeling and Decision Making
• Human-computer Interaction
• Emotions and Personality-based Systems
• Social Network Analysis
• Location-based Services and Context-Aware Systems
• Mobile Services and Wearable Technologies
• Semantic Web, Tourism Ontologies and Linked Open Data
• Data Standards and Data Integration
• Travel Information Search and Retrieval
• Internet-of-Things
• Smart Destinations
• Travel Chatbots
• Blockchain and Other Emerging Technologies