Each of these topic areas is expanded below but the sub-topics list is not exhaustive. Papers may address one or more of the listed sub-topics, although authors should not feel limited by them. Unlisted but related sub-topics are also acceptable, provided they fit in one of the following main topic areas:

1. SERVICE SCIENCE AND BUSINESS INFORMATION SYSTEMS
2. SOFTWARE ENGINEERING

AREA 1: SERVICE SCIENCE AND BUSINESS INFORMATION SYSTEMS

• Cloud Computing
• Business Process Management and Engineering
• Data & Process Mining
• Collaborative Software Engineering
• Delivery, Deployment and Maintenance of Service Systems
• Document and Workflow Management
• Knowledge Management and Engineering
• Software and System Interoperability
• Service-Oriented Architectures (SOA)
• Service Level Agreements (SLAs) and Quality of Service (QoS)

AREA 2: SOFTWARE ENGINEERING

• Agile, Aspect-oriented and Agent-oriented Software Engineering
• Application Integration Technologies
• Architectural Design and Frameworks
• Big Data and Software Engineering
• Component-based software engineering
• Design Thinking
• Empirical Software Engineering
• Formal Methods
• Frameworks and Middleware
• Meta Programming Systems and Meta Modeling
• Model-driven Engineering
• Requirements Engineering
• Reverse Software Engineering
• Software and System Complexity
• Software and Systems Development Methodologies
• Software and System Quality Management
• Software Change and Configuration Management
• Software Metrics
• Software Patterns and Refactoring
• Software Product Line Engineering
• Software Process Improvement
• Service-oriented Software Engineering
• User-centered Software Engineering